Privacy Policy

Last updated: August 2026

Cleanax Australia ("we", "us") respects your privacy. This policy explains what information this website collects, how it's used, and how to contact us about it.

What we collect

• When you submit the quote form, we collect what you provide: your name, phone number, email address, a description of your job, and any photos you choose to attach.
• We don't run cookies, ads, or third-party analytics on this site. Your browser's local storage is only used to remember your light/dark mode preference and whether you've already seen the intro animation — this stays on your device and is never sent to us.

How we use it

• Solely to prepare your quote and respond to your enquiry.
• We don't sell, rent, or share your information with third parties for marketing purposes.

Third-party form processing

Quote form submissions are delivered to us using FormSubmit, a third-party form-processing service. Your submission passes through their servers on its way to our inbox. See FormSubmit's own privacy policy for how they handle data in transit.

Data retention & your rights

We keep enquiries only as long as needed to respond to you and complete any job you book. You can ask us to access, correct, or delete your information at any time by emailing us.

Contact

Questions about this policy? Email arlexroleq@gmail.com.

Terms & Conditions

Last updated: August 2026

By using this website or requesting a quote from Cleanax Australia, you agree to the following terms.

Quotes & pricing

Prices shown on this site are indicative, based on the pricing table and the details you provide. The final price is confirmed after we've reviewed your job (photos, measurements, or an on-site visit) and may vary depending on the actual size and condition of the area. Unless stated otherwise, quotes are valid for 30 days from the date issued.

Bookings & cancellations

A booking is confirmed once a date and price are agreed between both parties. Please give us as much notice as possible if you need to reschedule or cancel.

Our work

We take care to protect surfaces and surrounding areas on every job. If a surface is delicate or you have specific concerns, please tell us before we start. Results can vary with the age, material, and condition of the surface being cleaned — we can't guarantee removal of permanent staining or pre-existing damage.

Website content

Text, photos, and videos on this site belong to Cleanax Australia unless otherwise noted, and shouldn't be reused without permission. We try to keep information accurate but make no warranty that it's complete or error-free.

Liability

To the extent permitted by Australian law, Cleanax Australia isn't liable for indirect or consequential loss arising from use of this website. Nothing in these terms excludes, restricts, or modifies any consumer guarantee or right you have under the Australian Consumer Law that cannot lawfully be excluded.

Contact

Questions about these terms? Email arlexroleq@gmail.com.